Privacy Policy

1. Introduction

ComFact Corporation (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information of our clients, candidates, contractors, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information in accordance with applicable Canadian privacy laws, including PIPEDA.

2. Scope

This Policy applies to all personal information collected, used or disclosed by ComFact Corporation in the context of our staffing, workforce management, recruitment, payroll & HR administration, and website operations. It covers personal information about:

• Candidates, tradespeople and job applicants;
• Clients and employer‑partners;
• Contractors and service providers;
• Website visitors and users of our online services.

3. Personal Information We Collect

We collect only the personal information that is necessary for the purposes identified in this Policy. The types of information we may collect include:

• Contact details (e.g., name, address, phone, email)
• Employment history, education, certifications, licences
• Skills, trades, credentials, references
• Payroll, tax withholding, banking / direct deposit information (for placements)
• Client company details (business name, contact person, staffing needs)
• Website usage and browsing data (IP address, cookies, log files)
• Other information necessary for recruitment, placement, payroll, HR services or as required by law.

4. How We Use Personal Information

We use personal information for the following purposes:

• To evaluate and process candidate applications, match them with employer clients and support their placements;
• To provide payroll, HR administration and workforce management services;
• To administer client relationships, billing, contracts and service delivery;
• To communicate with you (job opportunities, service updates, support inquiries);
• To comply with legal, regulatory or contractual obligations (including employment, tax, safety);
• To improve our services, website and business operations.

5. Disclosure of Personal Information

We may disclose personal information:

• To our employer‑clients or placement companies, when you are matched for work;
• To third‑party service providers (such as payroll processors, background/credential check vendors, technology providers) who assist us in delivering our services, only under confidentiality commitments;
• As required or permitted by law (court orders, regulatory requirements, threat to health or safety, etc.);
• In an aggregated, de‑identified form where individual identification is removed.

We do not sell personal information to unrelated third parties for marketing purposes.

6. Consent & Legal Basis

By providing your personal information to us, you consent to its collection, use and disclosure as described in this Policy. Where required, we will request your explicit consent (e.g., for sensitive or highly‑personal information). You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

7. Retention & Disposal

We retain personal information only as long as necessary to fulfil the identified purposes, or as required by law. When information is no longer required, we securely destroy, delete or anonymize it.

8. Security Safeguards

We implement appropriate administrative, technical and physical safeguards to protect personal information against unauthorized access, disclosure, alteration or destruction. Our safeguards are proportionate to the sensitivity of the information and the risk of harm.

9. Access, Correction & Complaints

You have the right to:

• Access the personal information we hold about you;
• Request correction of any inaccurate or incomplete personal information;
• Challenge our compliance with this Policy.

To request access or correction, or to raise a privacy concern, please contact our Privacy Officer (see Section 11). We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the office of the Office of the Privacy Commissioner of Canada.

10. International Transfers

If personal information is transferred to or stored in a jurisdiction outside Canada, we will ensure that the data is subject to privacy safeguards similar to those required under Canadian law.

11. Privacy Officer & Contact Information

If you have any questions about this Policy or our privacy practices, you may contact:

Privacy Officer
ComFact Corporation
4482 Cinnamon Grove, Niagara Falls, Ontario, L2G 0G1
Phone: 1-855-879-7545
Email: info@comfactcorporation.com

12. Changes to This Privacy Policy

We may update this Policy from time to time. The “Effective Date” will be updated accordingly, and we encourage you to check our website for the latest version.

13. Consent to Policy

By using our services or providing personal information, you indicate that you accept the terms of this Policy.